Switching janitorial companies can feel like a big lift — without a plan, the transition can mean missed cleans and access confusion. Done right, the switch is straightforward and the disruption is minimal.
Step 1 — Review Your Current Contract
Check your notice period for cancellation, any early-termination penalties, and what happens to keys or access codes when the relationship ends. Send your cancellation notice in writing and keep a copy.
Step 2 — Choose the New Provider Before You Cancel
Source and select your new provider while still under your existing contract, so the new company's start date lines up with the end of the old one. Start the search several weeks before your cancellation deadline.
Step 3 — Walk the Facility With the New Provider
Cover every room and space included in the scope, note any problem areas from the previous provider, flag no-entry areas like server rooms, and confirm access procedures.
Step 4 — Tell Your Team
Let anyone who interfaces with cleaning staff know the company is changing, what the new schedule looks like, and who to contact with feedback.
Step 5 — Evaluate Closely in the First Few Weeks
Do walkthroughs weekly for the first month. Note anything missed and communicate it right away — establishing the standard early shapes the service quality you get long-term.
Step 6 — Formally Close Out the Prior Relationship
Confirm in writing that the prior contract is terminated, retrieve all keys and access codes, and settle any outstanding invoices.